Forgot your password or having trouble logging in?
If you’ve just created your PlayLottoGlobal account, please note that you must activate it before you can log in.
After registering, we sent you an email containing a verification link. This email may be in your spam or junk folder. Please click the link in that email to verify and activate your account.
To make sure you receive important messages in the future (such as winning notifications), we recommend adding PlayLottoGlobal to your trusted email senders list with your email provider.
If you are certain that your account is already activated but your password is not working, you can easily create a new one:
Go to the login page.
Click on “Forgot my password”.
Enter the email address you used when creating your account.
You will receive an email with a password reset link.
If you do not see the reset email, please check your spam or junk folder.
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How to play our lotteries
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Can I play from my country of residence?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Forgot your password or having trouble logging in?
- Have questions or need assistance? Want to get in touch?
- How do I buy a ticket?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- How does the “Quick Pick” tool work?
- How long does it take for my ticket scan to appear in my account?
- I cannot see the money I just deposited in my account. Why?**
- I just signed up, but I cannot log in
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- My credit card is not in Euros. Can I still use it?
- My credit card transaction was rejected. Why?
- What does the “Pending” message mean in the countdown box?
- What does the message “Tickets for nearest draw no longer available” mean?
- What is the meaning of “jackpot”?
- What is the minimum deposit required?
- What payment methods are available?
- When and where do lottery draws take place, and where can I find more information?
- Why am I seeing an “Access denied” or “IP address blocked” message?
- Why is the barcode on my ticket scan blackened?
- Why is the draw date not showing for the ticket I just bought? What does “Unconfirmed” mean?
- Show Remaining Articles (13) Collapse Articles
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About payments, winnings and withdrawals
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Have questions or need assistance? Want to get in touch?
- How can I cancel my withdrawal request?
- How can I withdraw my winnings?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- How long does it take for my ticket scan to appear in my account?
- I cannot see the money I just deposited in my account. Why?**
- I started a withdrawal a while ago, but the money is not in my account yet. Why?
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- My credit card is not in Euros. Can I still use it?
- My credit card transaction was rejected. Why?
- What is the meaning of “jackpot”?
- What is the minimum deposit required?
- What payment methods are available?
- Why is the barcode on my ticket scan blackened?
- Why is the draw date not showing for the ticket I just bought? What does “Unconfirmed” mean?
- Show Remaining Articles (7) Collapse Articles
-
About the lotteries
- Can I play from my country of residence?
- Have questions or need assistance? Want to get in touch?
- How do I buy a ticket?
- How does the “Quick Pick” tool work?
- How long does it take for my ticket scan to appear in my account?
- Is it legal to use your courier service to buy a lottery ticket?
- What does the “Pending” message mean in the countdown box?
- What does the message “Tickets for nearest draw no longer available” mean?
- What is the meaning of “jackpot”?
- When and where do lottery draws take place, and where can I find more information?
-
Account issues
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Forgot your password or having trouble logging in?
- Have questions or need assistance? Want to get in touch?
- How can I cancel my withdrawal request?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- I just signed up, but I cannot log in
- Why am I seeing an “Access denied” or “IP address blocked” message?
- Why is the barcode on my ticket scan blackened?
-
About the Keno lotteries
- Articles coming soon
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About us
- Does PlayLottoGlobal charge any commission on my winnings?
- Have questions or need assistance? Want to get in touch?
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- What is PlayLottoGlobal?
- Why am I seeing an “Access denied” or “IP address blocked” message?