Self Help Documentation
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ByRalph
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How to play our lotteries
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Can I play from my country of residence?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Forgot your password or having trouble logging in?
- Have questions or need assistance? Want to get in touch?
- How do I buy a ticket?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- How does the “Quick Pick” tool work?
- How long does it take for my ticket scan to appear in my account?
- I cannot see the money I just deposited in my account. Why?**
- I just signed up, but I cannot log in
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- My credit card is not in Euros. Can I still use it?
- My credit card transaction was rejected. Why?
- What does the “Pending” message mean in the countdown box?
- What does the message “Tickets for nearest draw no longer available” mean?
- What is the meaning of “jackpot”?
- What is the minimum deposit required?
- What payment methods are available?
- When and where do lottery draws take place, and where can I find more information?
- Why am I seeing an “Access denied” or “IP address blocked” message?
- Why is the barcode on my ticket scan blackened?
- Why is the draw date not showing for the ticket I just bought? What does “Unconfirmed” mean?
- Show Remaining Articles (13) Collapse Articles
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About payments, winnings and withdrawals
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Have questions or need assistance? Want to get in touch?
- How can I cancel my withdrawal request?
- How can I withdraw my winnings?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- How long does it take for my ticket scan to appear in my account?
- I cannot see the money I just deposited in my account. Why?**
- I started a withdrawal a while ago, but the money is not in my account yet. Why?
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- My credit card is not in Euros. Can I still use it?
- My credit card transaction was rejected. Why?
- What is the meaning of “jackpot”?
- What is the minimum deposit required?
- What payment methods are available?
- Why is the barcode on my ticket scan blackened?
- Why is the draw date not showing for the ticket I just bought? What does “Unconfirmed” mean?
- Show Remaining Articles (7) Collapse Articles
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About the lotteries
- Can I play from my country of residence?
- Have questions or need assistance? Want to get in touch?
- How do I buy a ticket?
- How does the “Quick Pick” tool work?
- How long does it take for my ticket scan to appear in my account?
- Is it legal to use your courier service to buy a lottery ticket?
- What does the “Pending” message mean in the countdown box?
- What does the message “Tickets for nearest draw no longer available” mean?
- What is the meaning of “jackpot”?
- When and where do lottery draws take place, and where can I find more information?
-
Account issues
- Can I make a deposit into my account to buy lottery tickets?
- Can I make a deposit or pay for my lottery tickets via bank transfer?
- Do I receive a scanned copy of my ticket?
- Does PlayLottoGlobal charge any commission on my winnings?
- Forgot your password or having trouble logging in?
- Have questions or need assistance? Want to get in touch?
- How can I cancel my withdrawal request?
- How do I check if I won?
- How do I use my account balance to buy tickets?
- How does payment or deposit via instant bank transfer work?
- I just signed up, but I cannot log in
- Why am I seeing an “Access denied” or “IP address blocked” message?
- Why is the barcode on my ticket scan blackened?
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About the Keno lotteries
- Articles coming soon
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About us
- Does PlayLottoGlobal charge any commission on my winnings?
- Have questions or need assistance? Want to get in touch?
- Is it legal to use your courier service to buy a lottery ticket?
- Is PlayLottoGlobal the organizer of the offered lotteries?
- What is PlayLottoGlobal?
- Why am I seeing an “Access denied” or “IP address blocked” message?